Dear Clients and Partners,

We would like to provide you with some additional information regarding how SIFA is continuing its shipping and logistics operations, which are now recognized by the French government as “activities of national interest”.

On March 13, we informed you that we had set our Activity Continuity Plan in motion. The goal of this plan is for SIFA to be able to continue its operations even under today’s challenging conditions, while ensuring the highest possible level of safety for all our employees as well as client and supplier partners.

The organizational measures we have taken can be summarized as follows: we are keeping all of our agencies open and operational, and adjusting our approach with respect to the volume of activity.
We continue to handle our logistics services, while giving priority to medical drugs and health products.

We would like to point out some of the challenges we are encountering, despite our determination, which may impact the processing of your operations.

Air freight:
We are facing a capacity shortage. Most airline companies have reduced their flights significantly, resulting in less capacity and highly volatile pricing. We observe multiple changes every day.

Maritime freight:
The entire chain has been affected. All operations have slowed down, including container reservations, hazardous materials acceptance, collection and return of containers to terminals, etc.

At the destination, we recommend that you organize your own operations to be able to pick up your containers and avoid detention and demurrage charges. Most companies and major maritime ports have announced either no change or very little change in adjusting additional costs.

As you can see, we are doing everything possible to ensure the continuity of our operations. We know that these services are essential for our destinations, representing even greater motivation for our teams to accomplish their daily tasks.

We will, of course, keep you updated about any major changes that could impact our services to you.

Best regards.

Your SIFA Sales team

Planète SIFA partout dans le monde